Terms and Conditions

Last Updated: July 21, 2026

Website: www.hurramglo.com

Welcome to HurramGlo. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our website. These terms should be customized to your business and reviewed by a qualified lawyer before publication.

1. About HurramGlo

HurramGlo provides international product sourcing, supplier verification, procurement assistance, quality inspection coordination, shipping, freight forwarding, and logistics support for businesses worldwide.

2. Acceptance of Terms

By using our website, requesting quotations, or purchasing our services, you agree to comply with these Terms and Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

3. Services

Our services may include:

  • Product Sourcing
  • Supplier Verification
  • Factory Communication
  • Price Negotiation
  • Quality Inspection Coordination
  • Packaging Assistance
  • Shipping & Freight Forwarding
  • Amazon FBA Preparation
  • Dropshipping Support
  • Import & Export Consultation

We reserve the right to modify or discontinue any service without prior notice.

4. Quotations

All quotations are:

  • Subject to supplier availability.
  • Valid for the period stated in the quotation.
  • Subject to changes in exchange rates, shipping charges, customs duties, or supplier pricing.

5. Orders

Orders become effective only after:

  • Customer confirmation.
  • Receipt of required payment.
  • Supplier acceptance.

We reserve the right to refuse any order for any reason.

6. Payment

Unless otherwise agreed:

  • Full or partial payment may be required before sourcing or shipping begins.
  • Payments must be made using approved payment methods.
  • Customers are responsible for any bank transfer fees.

Late payments may delay processing.

7. Product Information

We strive to provide accurate product information.

However:

  • Colors may vary due to photography or screen settings.
  • Product specifications may change without notice.
  • Manufacturers may update packaging or designs.

8. Shipping

Shipping times are estimates only.

Delivery may be affected by:

  • Customs inspections
  • Weather conditions
  • Airline or shipping line delays
  • Government regulations
  • Port congestion
  • Force majeure events

HurramGlo is not responsible for delays beyond our control.

9. Customs & Import Duties

Customers are responsible for:

  • Import duties
  • Customs taxes
  • VAT/GST
  • Clearance fees
  • Import permits

Please ensure your country’s import regulations allow the ordered products.

10. Risk of Loss

Ownership and risk transfer to the customer according to the agreed shipping terms (such as EXW, FOB, CIF, DDP, or other agreed Incoterms).

11. Returns & Refunds

Because many products are sourced specifically upon customer request:

  • Customized products are generally non-refundable.
  • Refunds may be issued only when approved by HurramGlo.
  • Shipping costs are generally non-refundable.
  • Claims for damaged goods should be reported within 7 days after delivery with supporting photos or videos.

12. Product Warranty

Unless specifically stated, HurramGlo does not provide manufacturer warranties.

Any warranty is provided solely by the original manufacturer.

13. Customer Responsibilities

Customers agree to provide:

  • Accurate shipping information
  • Correct product specifications
  • Necessary import documentation
  • Timely communication

HurramGlo is not responsible for errors caused by incorrect customer information.

14. Intellectual Property

All website content including:

  • Logo
  • Images
  • Graphics
  • Text
  • Design
  • Documents

is the property of HurramGlo and may not be copied, reproduced, or distributed without written permission.

15. Limitation of Liability

To the maximum extent permitted by law, HurramGlo shall not be liable for:

  • Indirect damages
  • Lost profits
  • Business interruption
  • Delayed shipments
  • Supplier errors
  • Customs delays
  • Force majeure events

Our total liability shall not exceed the amount paid by the customer for the relevant order.

16. Third-Party Suppliers

HurramGlo acts as a sourcing and logistics service provider.

Although we carefully select suppliers, we cannot guarantee:

  • Supplier performance
  • Manufacturing defects
  • Production delays
  • Product availability

17. Prohibited Activities

Users must not:

  • Use our services for illegal activities.
  • Submit false information.
  • Attempt unauthorized access to our website.
  • Copy website content without permission.
  • Interfere with website security or operation.

18. Privacy

Your use of our website is also governed by our Privacy Policy.

Personal information will be handled in accordance with applicable data protection laws.

19. Governing Law

These Terms and Conditions shall be governed by the laws applicable to the jurisdiction where HurramGlo operates, unless otherwise required by applicable law.

20. Changes to Terms

We reserve the right to update these Terms and Conditions at any time.

Updated versions will be posted on our website with the revised effective date.

21. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us through:

Website: www.hurramglo.com